Organization, Process & Change

Organizational structure development

• Definition of alternative organizational structures
• Division of tasks and responsibilities between business units
• Assistance with decisions regarding centralization of functions
• Development of job descriptions

KPI’s development

• Development of strategic KPI’s (e.g. based on Balanced Scorecard)
• Definition of monitoring system down to individual employees
• Link of KPI’s to compensation system
• Design of the reporting package

Process mapping and optimization

• SIPOC procedures mapping
• Development of organization process model framework
• Facilitation of process mapping sessions
• Modelling of processes using BPMN 2.0
• Documentation of small improvements (“quick wins“)

Comprehensive cost reduction program

• Review of core business functions (e.g. using LEAN, Six-Sigma methodologies)
• Optimization of the procurement
• Restructuring and centralization of support functions 

Change management implementation

• Project design set-up
• Coordination of project activities and reporting (PMO)
• Development of employee training plan
• Capacity development programmes