Junior Technical Support Specialist (part-time)

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Hello!

Our dedicated Civitta team comprises a diverse array of skills, talents, and professional experiences, spanning from Stockholm to Tashkent, encompassing Tallinn, Vilnius, Warsaw, Kyiv, Yerevan, and a dozen more capital cities. It is this very diversity that underpins our success.
In Civitta, we challenge the traditional norms of consulting as an international collaboratory, blending digital and advisory services for public and private clients from the Nordics to Central Asia.
 
Challenge yourself and join our team at Civitta as a Junior Technical Support Specialist (part-time). The salary for this role is 4 EUR CTC (2,55 EUR Net) per hour.
This part-time position is open in following locations: Ukraine, Serbia, North Macedonia.

You will:

  • Providing technical and substantive support for Civitta’s employees in 20 countries across Europe;
  • Remote troubleshooting & fixing computer issues;
  • Managing devices with OS Windows / Mac OS on board;
  • Managing MS 365 / Google Workspace (via admin panel).
  • Please, kindly pay attention this is a part-time job, we will expect you to work around 60-80 hours per month (15-20 hours per week). The salary for this role is 4 EUR CTC (2,55 EUR Net) per hour.

Requirements:

  • A degree in IT or 1 year of working experience in the same position;
  • Great communication skills and ability to operate in a multicultural environment;
  • Upper-Intermediate to Advanced level of English both in writing and speaking;
  • Strong problem-solving skills, ability to prioritize your tasks.

Benefits:

  • We believe in the fast professional growth of our employees, so we offer performance and salary reviews twice a year;
  • Regular training sessions and experience-sharing sessions;
  • Flexible working hours and location – we trust you to manage your time and choose where to work from;
  • Offsite trip – every year all members of the Ukrainian branch spend a few days together outside of the office as a team;
  • Team bonding activities – we like finding new and creative ways to celebrate life together;
  • Local benefits package includes Health basket, Team sport activities compensation, Wellbeing webinars, Social activities, Local summer offsite (2 days), NY party.

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