We use methodologies and approaches of the traditional consulting toolkit, with a focus on analytical rigor and fact-based problem-solving. Our prior consulting experience in over 10 000 projects and extensive network allows us to make use of the best industry and functional practices.
Our management team combines alumni of Big 3 and Big 4 consulting firms, leading market research agencies, public policy institutes and entrepreneurs. To complement our Partner group, we employ talent that wants to grow and contribute to their geographies. Among us there are graduates from Harvard, Stanford, Wharton, London Business School, Bocconi, INSEAD and HEC and leading universities from our home markets. Each of us is an expert in different industries, functions and policy areas.
We want to make sure that our work gives real results to our clients. We don't want to write theoretical exposes or reports that collect dust on shelves. Our primary focus is on serving clients who understand that they can benefit from external help and who are ready to implement solutions and drive change in their organizations. On our side, we help these clients by suggesting pragmatic solutions that take client specifics including capabilities of the internal team to implement.
Our independence allows us to say what we truly believe to our clients. We are not afraid to challenge the status quo, and we encourage our clients to think out of the box and challenge their industries or institutions towards positive change. This means asking difficult questions, making uncomfortable observations, and bringing bold new ideas and innovative solutions to the table.
We are focused on what our clients really need - excellent teams delivering results on projects. Our advantage comes from the following business model: low overheads due to low internal bureaucracy, limited expenditures on marketing and fancy sales materials, high utilization of our consulting staff on paid client projects, proprietary collaboration tool for consultants (TimeBase), flexible and efficient team structures tailored to customer needs, cutting out non-value added components from project scope and applying success fees where it is warranted.
We started our journey in Estonia — home of the world’s most digitally advanced society (e-Estonia) and a world-class start-up ecosystem. We noticed that in small countries it’s not easy to access competitive and high-quality management consulting services: local companies are too small to offer everything clients need, while international companies are not easy to access, either lacking a local presence or asking for higher prices to cover their high overhead costs. As our company grew, we understood that our approach is fit not only for small countries but for bigger countries as well.
Taking advantage of our unique origin and experience, we took a Challenger approach in the management consulting sector to bridge that gap. We decided to mix smart people with lean processes and structures, thus creating the leading company in Central and Eastern Europe.
Until today, we have exported our business model to Emerging Europe as well as to the Nordics, and now we are present in 18 European countries. We have been developing our company based on the “one company” principle — so that even our smaller local offices are able to serve big projects in multiple areas.
Our main tenets for success:
In nine years from its founding, CIVITTA became the leading management consultancy across the Baltics and Eastern Europe, employing over 380 consultants in 27 offices across 18 countries.
Our international headquarters are located in Tartu, Estonia. Other CIVITTA offices are spread across Estonia, Latvia, Lithuania, Finland, Poland, Ukraine, Romania, Moldova, Belarus, Serbia, Slovakia, Bulgaria, North Macedonia, Denmark, Kosovo, Armenia, Sweden and Georgia with sales offices in the United Kingdom, Bosnia and Herzegovina, Montenegro and Turkey.
We also conduct consulting and market research projects in countries beyond our home markets. Thousands of completed projects come from a flexible approach and international mindset, and they have ensured successful cooperation with clients in 40+ countries in Europe, Asia and Africa.