Technical Support Specialist

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Headquarters IT Support Ukraine
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Hello!

Ready to embark on a journey of opportunity? Join a team of 750+ employees in 21 countries in the first consultancy originating from CEE. We bring together digital and advisory as an international collaboratory where every talent can shine, every employee can become a partner, and every partner can become a shareholder. We are explorers at heart, powered by diversity, passionate for growth and united by integrity by our core organizational values.
Are you passionate about optimising internal processes and ensuring seamless operations? Our Headquarters stream is the cornerstone that supervises HR, finance, administration, legal, and other internal functions. We are dedicated to developing effective, cutting-edge solutions that support our teams and propel our company to success. If you thrive in a fast-paced environment and are eager to play a key role in our pursuit of operational excellence, come aboard and become an integral part of our journey towards continuous improvement. 
 
Challenge yourself and join our team at Civitta as a Technical Support Specialist in Ukraine.

You will:

  • Provide technical and substantive support for Civitta’s employees in 20+ countries across Europe;
  • Create and configure corporate accounts in internal systems and prepare laptops for first use;
  • Participate in the onboarding process by managing user accounts in Microsoft 365 andGoogle Workspace via the admin console;
  • Administer corporate subscriptions (M365, Google, and other SaaS services);
  • Manage the corporate laptop fleet: allocation, return, re-use, and maintenance of devices;
  • Collaborate with the team to improve support processes and optimize the IT infrastructure.

Requirements:

  • A degree in Information Technology or current enrollment in the final year of IT studies;
  • Minimum of 1 year of experience in a similar position;
  • Advanced proficiency in English (as it will be the primary working language);
  • Strong communication skills.

Benefits:

  • We believe in the fast professional growth of our employees, so we offer performance and salary reviews twice a year;
  • Regular training sessions and experience-sharing sessions;
  • Flexible working hours;
  • Offsite trip – every year all members of the Ukrainian branch spend few days together outside of the office as a team;
  • Team bonding activities – we like finding new and creative ways to celebrate life together;
  • Local benefits package includes Health basket, Team sport activities compensation, Wellbeing webinars, Social activities, Local summer offsite (2 days), NY party.

The salary for this position ranges from 4 EUR- to 5 EUR gross/hour and final amount depends on your previous experience & assessment during interviews!

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