Head of Operations for the Baltic and Nordic Region

• Oversee Regional Operations – Act as the primary point (together with your local team) of contact for 200+ employees and partners, ensuring smooth day-to-day operations and resolving operational challenges;
• Own the Regional Operations Budget – Take full responsibility for meeting the local operations budget in the Baltic and Nordic region. Identify opportunities for cost efficiency, suggest improvements, and implement solutions to optimize spending;
• Hold Legal representation – Serve as the legal representative (CEO or board member) for all entities in the region and hold signature rights and bank payment approval across legal entities;
• Manage contracts signing procedure – Manage contracts with clients, staff, and external experts while coordinating with internal and external legal teams as needed. Maintain compliance across all legal entities in the region;
• Manage Finance & Budgeting – Oversee cash flow, together with central payroll and finance teams ensure payroll and financial reporting procedures. Support the central finance team with year-end closing;
• Lead Local HR & Employee Engagement – Oversee local HR processes, including document flow, benefits administration, employee engagement initiatives. Support centralised recruitment team when needed;
• Supervise Administration & Vendor Management – Oversee office space management, supplier relationships, and administrative functions to ensure operational efficiency;
• Align & Implement Group Policies – Ensure the execution of international company policies at the regional level while proposing improvements to back-office processes.

• At least 5 years of professional experience in operations, finance, or controlling, with proven experience in team management. A strong understanding of HR, legal, and administrative functions is highly valued;
• Fluency in English (both spoken and written);
• Fluency in Lithuanian (both spoken and written);
• Strong analytical skills and attention to detail, ensuring accuracy in operational and financial processes;
• Ability to prioritize tasks and make decisions in a fast-paced environment;
• Adaptability and resilience in a dynamic, fast-changing landscape;
• Interest in working in an international environment with cross-functional teams.

• Professional Growth – We support your career development, offering performance and salary reviews once a year to ensure your progress is recognized and rewarded;
• Bonus – Earn financial rewards through a clear, standardized system that recognizes your contributions;
• Flexible Working Hours – Manage your workday with flexibility and the option to work from home when needed, while enjoying our city-centre office as a convenient, collaborative workspace;
• Prime Office Locations – Vilnius (Gedimino Ave. 27). Other Baltic and Nordic offices: civitta.com;
• Culture & Connection – From team bonding activities like christmas parties and summer events to spontaneous celebrations, monthly breakfasts, or team lunches
• International Offsite Trips – Each year, we travel to an exciting destination to spend time with the entire Civitta team, strengthening connections and creating unforgettable memories;
• Gifts Programme – Welcome boxes, birthday surprises, and holiday cheer ensure your special moments are always recognized;
• Continuous Learning – From expert-led trainings to personal development budgets, your growth is our priority;
• Local Benefits Package – Enjoy a comprehensive benefits package to support your well-being and professional needs, including: additional vacation days, private health insurance, public transport compensation, and office perks (Friday breakfasts, snacks, drinks).

The monthly salary for this position starts from 4000+ EUR gross. 

The final offer will depend on the experience of the candidate and the assessment during the interview process. 
Head of Operations will receive a KPI bonus of up to 20% annual salary, depending on meeting the KPIs.

 Preferred start date: Mid May – June 2026