Lufthansa Systems — Elevating the Passenger Experience with a Cutting-Edge Inflight Entertainment Platform
Client
Lufthansa Systems
The Background:
Lufthansa Systems, a leading provider of digital aviation solutions, is dedicated to enhancing the passenger experience and supporting airlines worldwide with innovative technology. As part of its commitment to delivering excellence, Lufthansa Systems developed BoardConnect, an inflight entertainment (IFE) platform that offers passengers access to movies, TV shows, games, maps, and more.
Designed for premium and long-haul flights, BoardConnect required a robust, scalable digital foundation to meet the needs of Lufthansa Group airlines, including Swiss Air and Austrian Airlines, as well as external carriers. To achieve this, Lufthansa Systems partnered with Civitta for expertise in frontend development and cross-platform integration.
The Essence of the Project:
Civitta partnered with Lufthansa Systems to deliver a seamless and scalable frontend for the BoardConnect inflight entertainment platform. The collaboration focused on creating a user-friendly, cross-platform interface that could be accessed through onboard seat devices, passenger smartphones, and tablets. Civitta’s expertise in Angular and React technologies ensured the development of responsive and intuitive designs tailored to enhance the passenger experience.
In addition to development, Civitta worked closely with Lufthansa Systems’ IT hubs in Frankfurt and Budapest to align the frontend with backend services, ensuring smooth integration with portable server technologies.
The modular design of the platform allowed for customization to meet the unique requirements of individual airline clients, including adaptations for premium and long-haul flight services. Post-launch, Civitta provided ongoing support to refine features and maintain reliability, enabling Lufthansa Systems to deliver a superior digital experience to passengers across its network.
Services provided:
- Frontend Development: Creating interactive, responsive user interfaces with Angular and React for mobile and web platforms.
- Customization Services: Providing tailored solutions to meet the unique needs of airline clients, enhancing usability and functionality.
- Cross-Platform Integration: Ensuring seamless compatibility with onboard seat devices, tablets, and passenger smartphones.
- Collaboration and Integration: Working with Lufthansa Systems’ backend teams to ensure smooth communication between client devices and server technologies.
Result:
Civitta’s partnership with Lufthansa Systems resulted in a scalable inflight entertainment platform that has been successfully deployed across Lufthansa Group airlines and external carriers. The system enhanced the passenger experience by offering multimedia content, interactive maps, and games tailored for premium and long-haul flights.
With its modular design, BoardConnect supports seamless customization for diverse airline needs, while ongoing support ensures reliability and continuous improvement. This collaboration highlights the impact of innovative digital solutions in the aviation industry, elevating customer satisfaction and operational efficiency.
