Contract Manager (full-time or part-time)

We are looking for a Contract Manager, and a Deputy who will cover in their absence, to act as the main point of contact with the European Parliament for the Centre’s visitor and event staffing services.

The Europa Experience Centre in Rome Italy, serves as an educational hub and a platform for engaging with the EU, offering visitors a unique experience to understand the EU’s history, institutions, and role in shaping a common European future. Key attractions within the Centre include an interactive exhibition space equipped with multimedia stations, a 360° cinema that showcases Europe’s journey and its future, and a Role Play Game. This game allows participants to simulate the roles of Members of the European Parliament (MEPs) in a hands-on learning experience.

• Act as the main contact for the European Parliament on all matters related to the service contract;
• Prepare and send monthly staff schedules at least 20 days in advance;
• Prepare and submit monthly activity reports;
• Confirm staffing for special events within 3 working days of a request;
• Oversee the staffing of the Centre’s team and ensure that service levels are met;
• Work closely with the on-site coordinators on scheduling, reporting and any issues that arise.

• University degree;
• Relevant professional experience in communication, public relations or staffing;
• Fluent English and Italian language;
• Strong organisational skills and reliability with deadlines;
• Availability to be reachable during the Centre’s opening hours: Monday–Friday 9:00–19:00, Saturday 10:00–18:00, Sunday 14:00–18:00;
• Experience managing service contracts with EU institutions or other public bodies is an advantage;
• Knowledge of the EU and its institutions is an advantage;
• Knowledge of other EU languages is an advantage.

• A key role in an innovative venue dedicated to education and engagement with Europe;
• Flexible location: daily presence on site is not required;
• A modern work environment and friendly colleagues.