Get in touch

IT Support & Platform Administrator

Go to application
EU careers Romania
Go to application
Back

Hello!

HOW ABOUT DRIVING INNOVATION IN EUROPEAN CYBERSECURITY?
Our client, the European Cybersecurity Competence Centre (ECCC), aims to strengthen Europe’s cybersecurity capacities and competitiveness. Working together with a Network of National Coordination Centres (NCCs), the ECCC supports the development of a strong European cybersecurity community. The Centre is located in Bucharest, Romania. Civitta is providing temporary staffing services to the agency.

IT Support & Platform Administrator

As an IT Support & Platform Administrator at the ECCC, you will provide administrative support to the Community & Competence Sector. In this specialized role, your core focus will be Talent Acquisition Support, focusing on delivering first-level IT and ATLAS platform support, managing internal databases, creating SharePoint collaboration spaces, and developing data dashboards to ensure the smooth flow of technical and operational workflows within a fast-paced EU environment.

You will:

    • Deliver first-level support to stakeholders for IT and ATLAS platform-related issues, ensuring timely resolution and user satisfaction.
    • Support Corporate IT activities, including administration and maintenance of Microsoft 365 services (Outlook, Teams, SharePoint, OneDrive) and setup of SharePoint pages and collaboration spaces.
    • Assist in the setup, configuration, deployment, and troubleshooting of end-user equipment such as laptops, mobile devices, and printers.
    • Maintain IT asset inventories, user accounts, and access rights, ensuring proper documentation and governance.
    • Monitor and follow up on requests through the IT helpdesk, contributing to effective incident management.
    • Support the hierarchy in preparing reports and developing Power BI dashboards to enable data-driven decision-making.
    • Manage and update relevant portals and dashboards, ensuring content accuracy and usability.
    • Provide user management and functional support for the ATLAS platform, including onboarding, access handling, and community and NCCs assistance.
    • Enter, validate, and maintain accurate data in the ATLAS and other databases.
    • Support the preparation of relevant service agreements for the handover and maintenance of the ATLAS. Consequently, act as technical contact point with peers in other EU services.

Requirements:

    • University degree of at least 3 years of study.
    • Professional experience in administrative support roles.
    • Experience with database management and a strong ability to learn new systems quickly.
    • Advanced IT skills, specifically advanced knowledge of Excel and the ability to build data dashboards.
    • Familiarity with data visualization is considered a significant advantage.
    • Strong organisational skills and attention to detail.
    • Ability to learn quickly and work in an international team environment.
    • Excellent command of English (C1 level or higher).
    Advantagious:
    • Technical training in the field of information technology.
    • User Management & Platform Support.
    • Reporting/Data Visualization.
    • Software knowledge.
    • Experience in international or EU institutional environments.
    • Power BI & Reporting/Data Visualization.

Benefits:

    • Full-time temporary role for one year, with possible extension based on operational needs.
    • Salary range: EUR 2,500–3,200 gross per month, depending on experience.
    • Opportunity to work in a prestigious EU Agency within a multicultural environment.
    • A position that supports work–life balance and professional development.
    We kindly invite you to submit your CV in English and in Europass format by 24th of June 2026.
    For more information, click Apply or contact [email protected]

Apply to this position

Submit application