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Visitor Experience Facilitator

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EU careers Netherlands
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Hello!

We are looking for a Visitor Experience Facilitator
Europa Experience Center will soon open its doors in Hague, Netherlands. It will serve as an educational hub and a platform for engaging with the EU, offering visitors a unique experience to understand the EU’s history, institutions, and role in shaping a common European future. Key attractions within the center include an interactive exhibition space equipped with multimedia stations, a 360° cinema that showcases Europe’s journey and its future, and a Role Play Game. This game allows participants to simulate the roles of MEPs in a hands-on learning experience.

You will:

    • Create a warm and inviting atmosphere, offering exceptional hospitality to the guests.
    • Guide and assist visitors in exploring the exhibitions, making their experience interactive and memorable.
    • Engage visitors by providing explanations of exhibition content and EU concepts, sparking their interest.
    • Managing telephone and email inquiries, coordinating event registrations, and maintaining an organised schedule.
    • Supporting the organisation of special events, ensuring they run smoothly.
    • Champion the visitor experience by actively gathering feedback and ideas, driving continuous enhancements to make visits more enjoyable.
    • Design, develop, and conduct educational workshops, tours, and public entertainment.
    • Guide visitors on modern history, European integration, and EU-related topics.

Requirements:

    • You have a good understanding of European Union topics and are eager to share your knowledge with others.
    • You have university-level diploma or ongoing university-level studies.
    • A perfect command of Dutch and English is essential; knowledge of any other EU languages is advantageous.
    • Exceptional interpersonal skills, a good sense of humor and a passion for working with people.
    • Ability to adapt to changing tasks and operational requirements.

Benefits:

    • If you’re excited about being part of an innovative venue that’s all about education, engagement, and bringing Europe to life, then we want to hear from you!
    • WE OFFER a part-time position (2-3 days per week) starting on April 29, 2026, with a schedule Mon-Fri 9:30-17:30, Sat 10-17, a modern work environment in The Hague and friendly colleagues.

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